Program Overview
This Certificate and Degree prepares the person to perform high-level administrative support tasks such as compiling correspondence, preparing statistical reports, scheduling appointments, assisting clients in person and over the phone, arranging conference calls, taking and disseminating minutes of meetings, handling information requests, organizing and maintaining paper and electronic files. These positions require the employee to interact effectively with coworkers and handle several tasks at once. This person may train and supervise lower-level clerical personnel.
Requirements
Complete Core Courses, 17 units | Units | |
---|---|---|
BUS. 101 | Human Relations in the Workplace | 3 units |
BUS. 401 | Business Communications | 3 units |
CBOT 435 | Spreadsheets | 3 units |
CBOT 457 | Using PowerPoint in Business | 2 units |
CBOT 472 | Beginning Word Processing | 1.5 units |
CBOT 474 | Intermediate Word Processing | 1.5 units |
CBOT 475 | Using Outlook | 1.5 units |
CBOT 476 | Adobe Acrobat | 1.5 units |